Warranty on Decks Sold
Each deck that we sell comes with Southern Reel's exclusive six-month "Bumper to Bumper" Warranty that includes all parts* and labor ( shipping is not included in the warranty ). If, in the unlikely event, the deck cannot be repaired, then a comparable deck will be furnished in its place; cash refunds will not be issued. Also, the deck must be returned in the same condition, without having been opened up or tampered with in any way. Any tampering will void the warranty.
Due to the age of these decks (30 years in most cases), some will have slight blemishes, nicks, or scrapes on the metal fascia and/ or wood cases. Every effort is made to bring back the original appearance of the deck when it left the factory. And, of course, this will not harm the sound, and in most cases will hardly be noticable.
Pictures of the actual deck will always be provided, as well as an explaination of anything out of the standard refurbishing process that was done to that particular deck.
*The replacement of pilot lamps and meter bulbs is not included in the warranty; however, I will furnish these lamps at no cost to the owner.
Warranty on Repairs
Tape decks that are sent to us for refurbishment or repairs will come with a 150-day warranty on parts that have been replaced by Southern Reel to Reel Tape Decks and all labor. In the event that a part fails that we did not replace during the refurbishment process during the the 150-day warranty period, Southern Reel to Reel Tape Decks will repair the deck and only charge for the parts needed.
The customer will be responsible for the cost of shipping the deck to us and we will pay return shipping.